All of our premium themes purchased via ThemeForest come with 6 months of included support. Once the 6 months of included support is up, you have the opportunity to extend support coverage up to 6 or 12 months further. If you choose to not extend your support, you will still have access to our online documentation, […]
Sometimes we will need to ask you which version of a theme you have installed. It’s a group of numbers separated by dots (i.e. 1.2.7), and there are different ways to get it. From the themes catalogue This method can be used for any theme, no matter if it is active or inactive, or if […]
You can find the purchase code by logging in to your ThemeForest account and going to your Downloads page. There you need to locate and click the Download button next to our theme, and select the License Certificate & purchase code option in the drop-down menu. That will give you a txt file. Open it with your favourite text […]
In order to get updates and support, you will need to register your theme with a license key. If you purchased it directly from us, you will already have it, but if you bought it from ThemeForest, you’ll have to obtain it using the purchase code they’ve given you (check this article to learn how […]
We want you to love our products as much as we do, and we are willing to help you as much as we can to make your experience with NiceThemes the best one possible. In this article, we will be sharing with you some guidelines to make sure you get the help you need as […]
Here at NiceThemes we understand that sometimes the very concepts of theme support and theme customizations may be a little confusing, since the line that separates one from the other is often very thin. Although we’re happy and we’ll do our best to help you with theme-specific issues, we can’t help with customizations that go beyond […]
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