Can't delete food item
This support request was posted in BBQ by JessBlender
- JessBlender August 1, 2018 at 3:27 pm
I’m unable to delete a food item. I click move to trash, it refreshes and the item is still there. I’ve tried going into the page and deleting it that way. It stays. i tried changing the setting on the individual food items and they all reset after I update. The trash bin on the all food items page is missing as well and I’m guessing it has to do with it.
I’m fully updated. I’ve turned off the plugins tried and still nothing. I called the host to see if it was something on their side. They couldn’t help either.
Thank you for your time,
JessJuanfra Aldasoro August 1, 2018 at 11:21 pm
Thank you for writing. I hope you’re doing well.
I just entered your site admin, created a food item named “Slurpy” and deleted that one without any trouble. Please check that your user has enough permission to delete those items.
Juan.JessBlender August 2, 2018 at 12:14 pm
Thank you for your efforts. I checked and I have full permissions. I think it’s an issue with these specific food items. On page 2 of the food menu list there are three items named (no title). I want to delete them but can’t.
JessJuanfra Aldasoro August 2, 2018 at 1:22 pm
Just changed the title of those and instantly deleted them. They’re in the trash in case you want to restore them. It seems that items with empty titles cannot be deleted.
Juan.JessBlender August 2, 2018 at 1:44 pm
Thank you, thank you! I can’t believe it was that easy! Problem solved!
So glad you figured that out. Very pleased. Please close this ticket.
Again, thank you so much!
JessJuanfra Aldasoro August 2, 2018 at 2:06 pm
Thanks for the follow-up. I’m happy it worked.
Have a nice day,
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