Can't Update Site

This support request was posted in BBQ by mindtraps

Request ID #40634 In Progress
  • I attempted to update the theme however I’m getting an error unauthorized, is this something that can be fixed, or can I upload the 1.3.3 on top of the 1.3.1 that’s currently installed

    nevermind, figured it out, we did a migration of the site data due to a rename, and I didn’t see that the old URL was still registered to the license key, this has been updated, and the theme auto-updated like normal! Thank you!


    Thank you for reaching out and letting us know that it was a license key issue 🎉

    I’m happy it’s now all solved.

    Have a good day,

Viewing 3 posts - 1 through 3 (of 3 total)

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