Can't Update Site

This support request was posted in BBQ by mindtraps

Request ID #40634 In Progress

mindtraps December 13, 2020 at 6:49 pm
I attempted to update the theme however I’m getting an error unauthorized, is this something that can be fixed, or can I upload the 1.3.3 on top of the 1.3.1 that’s currently installed

mindtraps December 13, 2020 at 6:56 pm
nevermind, figured it out, we did a migration of the site data due to a rename, and I didn’t see that the old URL was still registered to the license key, this has been updated, and the theme auto-updated like normal! Thank you!

Juanfra Aldasoro December 14, 2020 at 10:19 am
Hi,
Thank you for reaching out and letting us know that it was a license key issue 🎉
I’m happy it’s now all solved.
Have a good day,
Juan.

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