[Eddie]

Hey guys,

we bought your wordpress template a few weeks ago. I installed it. The required plugins, too.
Then I wanted to try out your “Classic”-Demo. I installed it. But the Website was empty.
I saw the generated Pages in the backend and I added some phrases but nothing happend on the website.
What can I do?

best regards.

[Juanfra Aldasoro]

Hi Eddie,

Thank you for reaching out to us. I hope you’re doing well.

Can you check the server error_log to see if there was any problem during the import? Also, would you please check again and share the site access details in a private reply? I can’t access the site with the information you’ve shared when creating the ticket.

Best,
Juan.

[Eddie]

This reply has been marked as private.

[Juanfra Aldasoro]

Hi Eddie,

Thank you for the follow-up.

Are you on the latest version of the theme? Which PHP version are you on?

Best,
Juan.

[Eddie]

This reply has been marked as private.

[Juanfra Aldasoro]

Hi Eddie,

Apologies for the delayed response.

What’s the version for bbPress? If you disable that plugin you still have problems?

Best,
Juan.