Double Scroll Bar

This support request was posted in Flatbase by Choosed

Request ID #37992 In Progress
  • So i’ve got this nasty double scroll bar after editing custom.css. It worked for a few hours and then the double scroll bar appeared.
    Why did i add the code? Reason is the site on mobile was moving left and right, it wasn’t fixed.

    html, body {width: auto!important; overflow-x: hidden!important; //after that line page stopped flying left and right on mobile
    overflow-y: scroll; // without this line page doesn’t scroll on mobile
    -webkit-overflow-scrolling: touch;
    }

    Now even when i deleted the code from custom.css the double scroll bar is still here.
    I’ve been googling the problem for hours
    Any help?

    This reply has been marked as private.
    This reply has been marked as private.

    I also noticed that only home page is moving horizontally, others dont

    Juanfra Aldasoro

    Hi,

    Thank you for writing and the follow-up.

    If I visit your site it doesn’t scroll horizontally on the home page. Is that still happening to you?

    Best,
    Juan.

    This reply has been marked as private.
    Juanfra Aldasoro

    Hi,

    Thanks for the follow-up.

    On what device are you checking the site? Would you please try to view the site without any custom CSS and check if it’s still happening?

    Best,
    Juan.

    This reply has been marked as private.
    This reply has been marked as private.

    Hi,

    Thank you for your response.

    In any particular page? I’ve visited your site on an iPhone X and not being able to scroll horizontally.

    Best,
    Juan.

    Yes, it only happens on homepage

    Hi,

    Thank you for the follow-up.

    Unfortunately, I’m unable to reproduce it. If you go to the demo site you see both scrollbars?

    Best,
    Juan.

    This reply has been marked as private.
    Juanfra Aldasoro

    Hi,

    Thanks for the follow-up and the video recording.

    1) Okay, I can see. Will pass this into development to work on a fix.

    2) You can go to Flatbase > Theme Options > Social Media and check that for those you won’t want to display, the URL field is empty. You probably imported the demo and that’s how it comes because it’s a demo and the intention is to display the different social accounts it comes with.

    Best,
    Juan.

Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in to reply to this topic.

Login to your Account

Welcome back! Please log in to your account by filling the fields below:

Forgot?

Not a member? Create a free account.

Create a Free Account

You're 27 seconds away from some awesome WordPress free stuff, benefits and more. Create a free account and have access to our free products, benefits and more!

Already have an account? Log in
Secure Server