[hugiti]

ERROR 1. The header is always in FULL WIDTH. I don’t want the header to be in full width. I unticked this option but nothing changes. Please fix.

ERROR 2. Date in posts on homepage. I don’t want the date icon. I selected TEXT ONLY. But date icon remains. Please fix.

ERROR3. I would like the ICON of the Author on posts on homepage to be removed. Where is this option?

ERROR4. I would like the Author and Date to be on the same line and not underneath each other. So l selected IN LINE. But nothing happens. None of these options change anything. Please fix.

[Juanfra Aldasoro]

Hi,

Thank you for writing, I hope you’re doing well.

1. Have you unticked this option from the theme options panel or on a page setting basis?

2. Unfortunately I couldn’t see that because when I visit your site I get a 500 Error response.

3. The same as #2

4. The same as #2 and #3

Would you please let me know when the site is up and running so I can check your site configuration?

Thanks,
Juan.

[hugiti]

Juan,
I would appreciate that we do a screen sharing session as l do not get an error 500 message. Let me place my site onto your server. I have a strong feeling you are avoiding my problems and do not wish to assist me.

1. Have you unticked this option from the theme options panel or on a page setting basis?

Yes l have unticked this. Several times, cleared cache. This problem persists.

Should you not be happy to provide me with assistance on this theme you have developed l would like to seek a refund. As this has already cost me a lot of time and effort. Please respond as soon as you can if you can can or can’t assist the errors with your theme.

Regards.

[Juanfra Aldasoro]

Hello Hugiti,

Thanks for the follow-up.

I’m trying to clear up the doubts and that’s why I answered yesterday on the other thread. You have submitted two threads with almost identical questions. My last reply here has a week, and I replied yesterday on the other topic giving you more information: https://nicethemes.com/forums/topic/header-site-speed-and-more-errors/

Please fill your refund request on this address: http://themeforest.net/refund_requests/new

Best,
Juan.