Images not loading after moving servers

This support request was posted in BBQ by anuparyal

Request ID #34561 In Progress
  • Hi Juanfra,

    Long time no speak; hope all is well your end.

    I’m been hosting which uses your BBQ theme on Godaddy.

    When changing from their old server to the new one (cPanel), none of my images will load. They can be seen under Media in wordpress admin and urls are correct, but they just don’t load.

    Both old and new websites had / have SSL so Godaddy seems to think it’s an SSL issue because the images on the new server don’t have https:// but I can see via wordpress admin that they are automatically set to https.

    This leads me to believe it’s a configuration issue on BBQ.

    Could you kindly help me?

    Thank you,


    Juanfra Aldasoro

    Hello Andy,

    Thanks for writing, I hope you are doing well.

    I don’t think that a theme setting could be responsible for not displaying the images. What I would recommend you is to update the theme, your version is a couple years old.


    Thanks Juanfra. I will try that.

    Also, is there a way to add captcha to the Contact Us form in the Contact us page?

    Juanfra Aldasoro

    Hi Andy,

    Thank you for the follow-up.

    Not from the theme, you can try using a custom form from a plugin like contact form 7 or something similar if you need to add more fields.


    Okay thank you.

    Juanfra Aldasoro

    No problem.


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