Not all demo installations work

This support request was posted in Smart by BBaller

Request ID #31855 Resolved
  • Juanfra Aldasoro

    Hi Masroor,

    Thanks for the follow-up.

    Oh, that’s sad to hear. But hosting companies tend to have that kind of support, don’t take it personally.

    Thanks soooo much for the review 🙂 We love it!

    Perhaps a good way to test the importer, now that you have fixed the mod_security issue, would be creating a one-click install in a subdirectory on that same domain. I guess your cPanel comes with one-click install for WordPress, right?

    Please keep me updated, I really want to know how it goes and make sure that you have your site as you wanted. (We’re also currently auditing the importer, and basically, there’s no reason why it behaved like it did in your host, besides the reasons we listed previously)


    This reply has been marked as private.
    Juanfra Aldasoro

    Hi Masroor,

    Thanks so much for the follow-up.

    So that’s still on the same server, right? We’ll keep an eye at that.

    Thanks again,

    This reply has been marked as private.
    Juanfra Aldasoro

    Thanks. No problem at all.

    Have a nice day,

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