problem with license – purchase code

This support request was posted in Smart by aapta

Request ID #32848 In Progress
  • i have installed the theme – smart on above site and for some reason the theme is not getting activated for automatic updates – it keeps giving me this error

    ” License keys do not match.”

    even though its the only code that i have and only site that i am using this theme on.

    Juanfra Aldasoro

    Hi,

    Thanks for writing and thank you for your purchase.

    When you have registered the Themeforest purchase on our site you have received the license code after that. The purchase code is what you get from ThemeForest and what you use to get the License Code in our theme, which is the code you need to use on your WordPress admin dashboard. On the product registration page. If you don’t have saved that code you can get it by going to “My Account > Dashboard > My Orders > View Licenses“. Just click on the Key and you will get the code, you can copy that code from that page.

    Best,
    Juan.

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