Publishing / Updating Failed on new page, fresh install

This support request was posted in Flatbase by websecretsource

Request ID #39336 In Progress
  • websecretsource

    We are unable to create a new page following the instructions in the documentation. Specifically, when we click the Publish button we see “Publishing Failed”. We are using WordPress 5.2.2 with the Gutenberg editor on a SiteGround server. The only info in the debug log is

    PHP Notice: Undefined index: flatbase in /home/ssecrets/subdomains/knowledge/wp-content/themes/flatbase/engine/admin/classes/class-nice-theme-updater.php on line 510

    Also, our site is behind basic authentication. Please contact me directly for the username and password to get past the basic auth.

    Thanks.

    websecretsource

    Fixed it myself. This theme does not support the Gutenberg editor. You might want to call this out on Themeforest so users know before purchasing. In our case it’s not an issue but it might be for others going forward.

    Juanfra Aldasoro

    Hi,

    Thank you for reaching out to us! I hope you’re doing well.

    You got this error when trying to create a new page with the block editor?

    Best,
    Juan.

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