Slides stopped working after wordpress and php upgrade

This support request was posted in BBQ by grouparts

Request ID #40875 In Progress
  • Hello, we upgraded the wordpress version to the latest and also upgraded to PHP 7.4 as our host requires this. The slides on the homepage of http://westernstage.com have stopped working. I see the slides working fine in the theme customize preview window, but they do not appear on the front end, after checking different browsers. Thank you.

    Hi,

    Thank you for reaching out to us. I hope you’re doing well.

    From what I can see in your site, the problem appears to be that you have a JavaScript conflict, that tis preventing the slider to be working properly. Apparently, this could be caused by some of your optimization plugins. I’d recommend you try deactivating them and checking where’s the conflict. I have tested with the same version as you have and the slider is working properly.

    Best,
    Juan.

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