There has been a critical error on this website

This support request was posted in Flatbase by froyboy

Request ID #41367 In Progress
  • I receive an error – “There has been a critical error on this website.”

    I updated WordPress to the latest version. I also updated all the plugins.

    Troubleshooting – I deactivated all plugins to test and failed to load.

    Please advice,

    Thank you!


    Hi Froy,

    Thank you for reaching out to us. I’m really sorry to hear this.

    Probably there’s more information about the error on the error log, could you possibly find a copy of the error log and see what’s the particular message of the error? Then if you find it please share it with me.


    Hi Froy,

    Are you using PHP8 on your site?

    Can you please open up the file: wp-content/themes/flatbase/engine/admin/classes/class-nice-web-font-subscriber.php

    And replace the line number 111 with this code:

    $family .= implode( '|', $valid_fonts );

    Please let me know how it goes.


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