Urgent support needed on sorting out Theme Options panel not updating

This support request was posted in Paeon by bluepanther

Request ID #39122 In Progress
  • Hi there,

    As promised in my previous support ticket, please could you take a look at why the Theme Panel is not working in both my Paeon sites. I cannot update the sites at all.

    Thanks and look forward to hearing from you shortly regarding this. My client really needs to get these websites fixed.

    Kind regards

    Nerissa

    Juanfra Aldasoro

    Hi Nerissa,

    Thank you for reaching out.

    I have replied on the other thread and it would be better if we can track the same problem in only one ticket. Feel free to use the private reply if you need to send sensitive data about a new site. As mentioned on the other ticket, this is hosting related and it doesn’t have to do with the theme.

    Best,
    Juan.

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