Vimeocdn Loading Problem

This support request was posted in BBQ by westbourneswansea

Request ID #40146 In Progress
  • westbourneswansea

    There appears to be a problem with the address the theme calls when loading that is leading to an extended load time of the theme.

    This is affecting our site and even the demo BBQ theme on your site

    If you could address this that would be great

    Juanfra Aldasoro


    Thank you for writing. Would you please share an address where this is happening?



    It happens on the homepage of our site and on the demo site

    It hangs and fails calling – it seems to be a common problem but works on Safari but not chrome

    Have tested another wordpress theme and it works fine – do you know where in the theme files it calls vimeo servers so we can disable it


    This is the HTML we get from your actual demo site

    Appears to be a prefetch on chrome issue calling which now longer is active

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