Website not working in safari for mobile on elements with animation.

This support request was posted in Smart by corymakes

Request ID #38636 Resolved
  • Hey there!

    My theme seems to work great with the exception of the mobile version, specifically with safari. Any element that has a page animation added to it wont load. Any help would be greatly appreciated.

    Cheers,
    Cory

    Hi Cory,

    Thank you for reaching out!

    Thanks for writing. I hope you’re doing well.

    Would you please add the following custom CSS:

    @media all and (max-width: 767px) {
        .nice_row-inner, .vc_inner, .row-inner {
            display: block;
        }
        .background-inner:empty {
            display: initial !important;
        }
    }
    

    Best,
    Juan

    That did the trick! Thanks so much.

    Do you happen to know if there is a fix for the mobile navigation animation? It tends to glitch when opening and then resolves itself halfway through the animation.

    Hi,

    Thank you for the prompt response.

    That sounds great! 🙂 I’m happy it worked.

    I’m not seeing what you describe for the navigation. It’s growing up from the base without glitch.

    Best,
    Juan.

    I only see it on mobile, specifically safari. It works perfectly on desktop.

    Screenshot available at the following link: https://we.tl/t-x39QaWGdX0

    Juanfra Aldasoro

    Hi Cory,

    Thanks for the follow-up.

    I’ve seen you created a new ticket for this issue. We’ll continue the conversation over there.

    Best,
    Juan.

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