Images not showing up in slider

This support request was posted in BBQ by maUser

Request ID #1295 In Progress
  • Hello,
    I recently purchased your theme and have set it up properly, but I ma getting no images on the slider. I read through your site and saw the not on changing the access rights to the image folder, which I did, but it did not fix the issue. I have also resized them and that has not fixed the issue either.

    I am hoping you can tell me what the issue is, so I can move forward.

    Juanfra Aldasoro

    Hello there,

    Thanks for purchasing the theme 🙂

    The folder that you have to change permissions is /cache/ (http://nicethemes.com/support/theme-docs/bbq/#images)

    However, I’ve been through your site and it seems that you don’t have the GD library installed in your php, that’s why the script is getting this message:

    “GD Library Error: imagecreatetruecolor does not exist – please contact your webhost and ask them to install the GD library”

    I would recommend you to contact your webhost and ask them to install the GD library in order to have the images working.

    Thanks,
    Juan.

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