We've got three ways for you to get in contact with us, depending on what you need help with.
If you're looking for the demo file, you can get them here
If you're looking for some answers not listed in our FAQs, if you have any concern about any of our products, or how to use your account, then you're in the right place.
Please remember that we don't take support inquiries over here. If you have any support inquiry, please create a new support ticket. If you're looking for the XML demo files, you can get them here.
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Here's a curated list of the featured articles. These articles are pretty common when you are starting over with WordPress and Themes in general.
If you're looking for the XML demo contents — Also known as the "dummy data" — you can get them here:
Absolutely. All of our themes can be used on any number of sites; it's your choice. The themes can be yours personally or available to any of your clients.
We accept all major credit cards (MasterCard, VISA, American Express). Payments are powered by Stripe in a secured environment so you have nothing to be afraid of. No card information is stored on this server.
Files are ready to go immediately. They're available instantly after checkout.
Yes, NiceThemes is able to provide you with exceptional support. Check our support guidelines for further information.
Yes. You can use any of our themes to build websites for your Clients.
Yes. We work in order to have all of our themes up to date with any new WordPress release.
Absolutely. You are free to modify the theme the way you need.
You sign up through this form and you are automatically able to download all of our free goodies.
Yes. All of our themes includes areas that are widget ready.
Yes. Every theme comes with an options panel where you can customize the logo.
Sure thing. When you purchase any of our themes you also get access to our support forum and theme documentation. In there you will find detailed documentation and installation instructions. Plus, if you have any doubt or problem you can post your questions and we will be more than happy to help.
Since we are offering non-tangible, irrevocable, digital goods, we do not issue refunds after any purchase is made, which you are responsible for understanding once you register at our site. If any purchased product does not work as intended and disclosed, we do our best to resolve the problem.
Unfortunately WordPress.com doesn't allow the use of custom themes. You will need to host your own site using the free software WordPress.org in order to use a custom theme of any kind. You may find this difficult if you're not a web programmer or designer, but believe it is not. WordPress.org has a famous 5 minute install that can be done in any web server. First of all you'll need to purchase a web server from a hosting provider like media temple, an FTP client and a text editor like Notepad. With these and following the instructions on this page you'll have your website in the blink of an eye.
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