Slider not loading correctly

This support request was posted in BBQ by thedevonshire1

Request ID #1370 Resolved
  • Hi

    I have done everything right but no images are loading in the slider – can you please let me know – it looks like the slide plug in is not working. I will email you my ftp log in details if you like ?

    Juanfra Aldasoro

    Hi there,

    Thanks for writing.

    With regards to your slider problem, our theme use a third party script for managing images called timthumb that has some known issues with sites having tilde(~) in their URL.

    Please, send me an email to support@nicethemes.com containing your FTP information so I can put a modified version of that script that solve that problem.

    Thanks,
    Juan.

    I have just sent you them – please ignore the first email i sent

    Juanfra Aldasoro

    Hi,

    We didn’t get your email – can you please try again?

    Best,
    Juan.

    sent again now

    Juanfra Aldasoro

    Thanks 🙂

    Got it now, and I’ve replied with the solution.

    Have a nice day,
    Juan.

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