Slider not working

This support request was posted in BBQ by cymacs

Request ID #1681 In Progress
  • cymacs June 3, 2013 at 2:34 am

    Hi

    Images won’t appear in slider

    I have followed your documentaion.. i have enabled slider..set theme cache to 777 but still nothing…try to open image in new window and get this error message

    A TimThumb error has occured

    The following error(s) occured:
    Could not find the internal image you specified.

    Query String : src=http://202.60.82.241/~nutmegtr/wp-content/uploads/2013/06/nutmeg-slide11.jpg&w=960&h=400&q=90&a=c
    TimThumb version : 2.8.3

    Any ideas?

    des

    Juanfra Aldasoro June 3, 2013 at 1:25 pm

    Hi Des,

    Thanks for writing.

    The problem is that your URL contain tilde. Timthumb, the third party script we use to manage the image resizing, is known for these type of issues. We’re working hard on an alternative.

    I can solve this problem by putting a temporary and modified version of the timthumb script in your site. Would you please send me your FTP details over support@nicethemes.com?

    Thanks,
    Juan.

    Juanfra Aldasoro June 4, 2013 at 1:25 pm

    Hi Des,

    Thanks for sharing your details with me. I’ve been through your site and everything should be running sparkly 🙂

    Best,
    Juan.

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