Renew licence key

This support request was posted in Flatbase by atae

Request ID #35487 Resolved

atae November 28, 2017 at 7:37 pm
Hello.
How do I renew the licence key to download version 2.0.1 of the Flatbase theme?

Juanfra Aldasoro November 28, 2017 at 9:34 pm
Hi Atae,
Thank you for writing.
I hope you are doing well. As you have purchased before we deployed the licensing, your license is a lifetime license (for updates, for support Envato has added support plans). Are you getting any message about expiration or something similar?
Would you please share your site access details in a private reply so I can take a look?
Thank you,
Juan.

atae December 7, 2017 at 6:54 pm
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atae December 7, 2017 at 6:58 pm
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Juanfra Aldasoro December 8, 2017 at 2:10 pm
Hi,
Thank you for the follow-up.
I’ve fixed your license problem. You should be able to update now.
Best,
Juan

atae December 9, 2017 at 9:56 am
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Juanfra Aldasoro December 9, 2017 at 2:34 pm
Excellent!
Have a nice weekend,
Juan.

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