Instant search with Knowledgebase
This support request was posted in Flatbase by ITPurchases
- ITPurchases December 13, 2017 at 2:41 pm
So essentially I purchased this theme with the idea that the main instant live search would search through the knowledge base, I’m unsure if I’m doing something wrong or as to whether this is supported or how I can go around doing this?
Juanfra Aldasoro December 13, 2017 at 6:14 pmHi,
Thank you for writing. I hope you are doing well.
I can see that you are using another Knowledge Base with our theme Flatbase, which already comes with the Knowledge Base functionality. It is quite likely that this is generating some kind of compatibility issue.
Having said this, I can see the live search functionality working though: https://cloudup.com/cpzIzyDeFVE
Best,
Juan.ITPurchases December 15, 2017 at 9:03 amRight I didn’t realize your theme already came with the plugin installed, okay so I have disabled the WP Knowledgebase plugin, how can I transfer my articles?
Also, I don’t understand how those search results are being found as they are not articles I have created?
ITPurchases December 15, 2017 at 9:04 amOkay I believe I can see these articles because I installed a demo, can I reverse this?
ITPurchases December 15, 2017 at 9:18 amPlease ignore above messages.
So I’ve figured out what’s going on now, how can I transfer my articles from WP knowledgebase into the theme’s knowledgebase?
I can’t loose these articles.
Juanfra Aldasoro December 15, 2017 at 2:40 pmHi,
Thanks for the follow-up.
I have seen you’ve been able to manage most of the previous questions, that’s great!
With regards to the most popular, you can use the Widget “(NiceThemes) Popular Articles”. There you can select if you want to set the order by views or likes.
Best,
Juan.
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