Invalid purchase code?
This support request was posted in Flatbase by signcl
Hi, I got an update notice in my WP dashboard, but it link to ThemeForest in order to get the update.
But when I try to get my License Key via the Item Purchase Code I got the following error:
> Invalid purchase code
The actual Item Purchase Code is 380e8c1c-4d68-44c5-9478-a95864b2a0b5 and is valid on ThemeForest.
Please help.
Juanfra Aldasoro September 25, 2018 at 11:38 amHi,
Thank you for writing.
Where are you getting the error? On your WordPress admin? or on Themeforest?
The code you need to insert (license key) in the Flatbase admin section is the one you get when you register your Themeforest purchase in here: https://nicethemes.com/dashboard/themeforest/
So, to clear things up:
– When you purchase an item on Themeforest you get a purchase code.
– You have to insert that purchase code here: https://nicethemes.com/dashboard/themeforest/ and you will get a license key
– You can insert your license key in your site to get updates.Best,
Juan.Juanfra Aldasoro September 26, 2018 at 11:45 amHi,
Thank you for writing.
That means that you or other user had registered the purchase code. For example, you have already registered a Flatbase purchase. In order to get the license key, you will need to go to https://nicethemes.com/dashboard/orders/
And then on that list, click on “View Licenses” and click on the “Key” icon, there you will find the license key and the sites where the site is active.
Best,
Juan.
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