Licence key not working

This support request was posted in Flatbase by caspar

Request ID #37911 In Progress
  • Hi there

    Could you please activate my licence key?

    c78e2883-9059-439a-a37a-481e22fd601a

    it’s says it already registerd, but it’s not, because it’s not working in my theme updates…

    Thanks and best regards

    Caspar

    Hi Caspar,

    Thank you for writing and thank you for your purchase.

    The code that you’ve shared with me is the purchase code from Themeforest. You’ve already used that code to register your purchase and that’s super OK! 🙂

    Now, the thing that you will need to do is:

    1. Go to https://nicethemes.com/dashboard/orders/
    2. Click on the “View Licenses” for your registered purchase
    3. On the licenses page, click on the “key” icon, and you’ll be getting the “License Key“.

    The License key is the one that you will need to use in your WordPress site.

    Best,
    Juan

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