turn off commenting

This support request was posted in General Support by Anonymous

Request ID #4547 In Progress
  • Hi there,
    I am using the Paeon theme and I’m really happy with it, however, I need to turn the commenting on my pages off. We are not using this as a blog. Where do I go to do that? I have looked everywhere. I haven’t enabled a bunch of plugins. Thanks Elizabeth

    Hi Elizabeth,

    Thanks for writing. We’re more than glad to hear youยดre happy with the theme ๐Ÿ™‚

    With regards to turning off the comments, that’s a WordPress feature. When creating/editing a page, check that the comments are turned off on the “Discussion” box.

    If you can’t see the “Discussion” box, check that it is checked when you open the “Screen Options” on the top right side of that screen.

    Best,
    Juan.

    Hi Juan,

    Thanks for responding so quickly. I did all that and they are still showing up. Very strange. On the pages that you’ve created – Home, Contact and Staff that I applied using the Page Attributes area, there is no Comment space, just on the pages I created myself.

    What do you think the problem is?

    Elizabeth

    Hello Elizabeth,

    No problem ๐Ÿ™‚

    Would you please send me your login details to support@nicethemes.com?

    Best,
    Juan

    Hi Elizabeth,

    Thanks for sharing your details with me. I’ve replied via email with a detailed screencast. The issue can be resolved by following my previous explanation.

    Have a nice day,
    Juan.

    Hi Juan,

    The minute I saw that screencast you sent me, I remembered doing that before ;-/ Thanks so much for the great support. The theme is fabulous and I really am enjoying working with your product.

    Have a great day,

    Elizabeth

    Hi Elizabeth,

    I’m really happy for your kind words ๐Ÿ™‚

    Yes, it’s a WordPress thing. I am not sure why is that sometimes the comments come disabled by default and in other occasions enabled. It’s a bit of a mystery, but fortunately it is something easy to fix.

    I hope you have a great day. Please let us know if you need further assistance.

    Best,
    Juan.

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