Can Not Purchase (Perpetual Processing…)
This support request was posted in General Support by jasonfnorth
- jasonfnorth March 24, 2015 at 8:44 pm
1. I go to purchase Flatbase on your payment page here:
https://nicethemes.com/members/checkout/?product_id=82. I enter credit card and required info… and submit form.
3. I get “Processing…” perpetually.
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Please advise.Juanfra Aldasoro March 24, 2015 at 9:42 pmHello Jason,
Thanks for writing. I´ve been through the system and the payment is marked as made, you should be able to download the files from your account dashboard.
Perhaps the perpetual “processing” sign was because of a short interruption on your internet service? This is the first time we heard of something similar. We’ll be studying this case.
As I’ve mentioned before, I would like to mention the payment is marked as made and you should be able to download the files. Please do let me know if you are still having trouble with this.
Best,
Juan.jasonfnorth March 26, 2015 at 1:01 amYea, I couldn’t do it with CHROME for some reason… but was able to with Firefox. Loving Flatbase… great theme!
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