Flatbase demo XML

This support request was posted in General Support by johnwoodssiatech

Request ID #6716 In Progress
  • johnwoodssiatech

    I recently purchased the Flatbase theme and would like to have it look and funcytion like the demo site. I downloaded the demo XML and have read the following:

    When I attempt to import the demo XML file, it allows me to browse for the file and select import, but when I do WordPress just generates an empty import page. Nothing prompts me to map to a user as stated above.

    I am running the latest versin of WP on CentOS 7.

    Please help. I love this theme and really want to get it to work!

    Thank you,

    John

    Juanfra Aldasoro

    Hi John,

    Thank you for writing and thank you for your purchase.

    Are you using the WordPress importer plugin? Can you send us a screenshot of what you get?

    The WordPress importer plugin is a plugin developed by some of the developers of the core, so if it is now working as expected perhaps you can ask for some support on the plugin page: https://wordpress.org/support/plugin/wordpress-importer

    Best,
    Juan.

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