Broken links just have a blank page

This support request was posted in Flatbase by TonyMangan

Request ID #29130 In Progress
  • The Flatbase theme is really great, thank you!

    I’m hoping you can help. I’ve found that since installing the theme, broken links are just going to a blank page – shouldn’t there be a ‘failure page’ of some sort?

    Fingers crossed you can advise.

    Hi,

    Thank you for writing and for the kind words.

    Yes, that page is handled with the 404.php template, that is currently set to have a blank canvas. We are working to include new ways of displaying this for the upcoming versions.

    Thank you,
    Juan.

    Thank you for getting back to me, along with your thoughts for future versions. Much appreciated.

    Could I possibly suggest, if I may, that there’s a ‘whoops’ page with a search bar added? (and perhaps a ‘report this as a problem’ button?)

    The blank page is currently confusing users.

    Best wishes

    Tony

    Hi Tony,

    Thank you very much for your suggestions, they’re much appreciated and we’ll have them in mind for the upcoming versions.

    Best,
    Juan.

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.

Login to your Account

Welcome back! Please log in to your account by filling the fields below:

Forgot?

Not a member? Create a free account.

Create a Free Account

You're 27 seconds away from some awesome WordPress free stuff, benefits and more. Create a free account and have access to our free products, benefits and more!

Already have an account? Log in
Secure Server