Cannot scroll in Chrome
This support request was posted in Smart by clemth
- clemth December 22, 2017 at 8:01 am
Hello,
I don’t why but the scroll function of the mouse doesn’t work in Chrome for my website.
I tried Safari and it works.Could you help please.
Thank youJuanfra Aldasoro December 22, 2017 at 1:11 pmHi
Thanks for writing. I hope you are doing well.
The problem has to do with Chrome changing the way their browser interprets some things on version 61 and that was causing some strange behavior in the scrolling. We released a version of Smart on the 20th of September to fix this. You can find more information on the changelog. http://updates.nicethemes.com/themes/smart/changelog.txt
So, in order to fix this problem, you need to update smart to its latest version. The changes were done in the stylesheet, so it is quite likely that you still have the previous version of the CSS cached in your browser. Please first update the theme latest version and then perform a hard refresh of your site when using chrome.
You can learn more about hard refresh here: https://www.getfilecloud.com/blog/2015/03/tech-tip-how-to-do-hard-refresh-in-browsers/
Best,
Juan.
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