[ali991]

I can’t update to the latest version. I get

Downloading update from https://nicethemes.com/edd-sl/package_download/MTUxODUxMjU1NjpjZDQyMDE2ZjFhYTg4Njc3NzQ3OGY2YjVmYWZhOGI2YjoxNzQ0NTpmYzYyN2UzZmQ1OTQ4OGQ4NGI0YTgyMzc1MDQ2Mjc1Mzo6MA==…

Download failed. Unauthorized

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[Juanfra Aldasoro]

Hi,

Thank you for writing. I hope you are doing well.

Can you please check if license you are using is already active on another website? You can go and manage your license and the sites in which is supposed to work by going to the “My Orders” section in your NiceThemes account: https://nicethemes.com/dashboard/orders/

Then click on “View Licenses”, and then “Manage Sites”.

Another option would be going to the site where you have registered the license and deactivate it there, if it’s already activated on another site.

Best,
Juan.

[ali991]

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