[Digitaleo]

Hello,

We are facing an issue when trying to change the format of an article back to “standard” after creating it with “video” checked.
The format will be back on “video” when publishing.

Thank you in advance for your help

Aziliz

[Juanfra Aldasoro]

Hi Aziliz,

Thank you for writing.

We couldn’t replicate the issue. Are you using any special plugin?

Best,
Juan

[Digitaleo]

Hello Juan,

We are currently using WPML to translate the articles, the articles we are trying to change are the spanish ones (translated).

I hope that helps
Thank you,
Aziliz

[Juanfra Aldasoro]

Hi Aziliz,

Thanks for the follow-up.

I’ve just tried to switch the article format in one of the articles on your site and could do it without any problem. Are you having trouble with any article in particular? Can you test it again?

Best,
Juan.

[Digitaleo]

This reply has been marked as private.

[Juanfra Aldasoro]

Hi Aziliz,

Thank you for the follow-up.

I think that must be a limitation from the WPML plugin, given that you are translating an article that has a certain format assigned. And as the type of content, you’re trying to translate has a format they don’t allow to change it. Perhaps you can contact them and see if they have any solution for this?

Best,
Juan.