[aidanchard]

Hello,

In the Knowledgebase homepage, I want to be able to display the main Article categories as well as the subcategories underneath. Ideally like the screenshot below:

https://imgur.com/a/lu2V7

Then each category would have a page displaying the subcategories like this:

https://imgur.com/a/URalg

And each subcategory would have a page displaying the Articles from that subcategory.

Would this be possible and if so what would I need to do to achieve this? I’ve set subcategories and assigned Articles via WordPress but this hasn’t worked.

Kind Regards,
Aidan Chard

[Juanfra Aldasoro]

Hi Aidan,

Thank you for writing, I hope you are doing well.

By default, the subcategories should be displayed in the home page knowledge base. Would you please share your site access details with me in a private reply so I can take a look?

Thank you,
Juan.

[aidanchard]

This reply has been marked as private.

[Juanfra Aldasoro]

Hi Aidan,

Thank you for the follow-up.

Unfortunately, there’s no way to do that via the options panel.

The only way to do that would be re-writing the function in charge of displaying the knowledge base. But, we cannot provide support for that type of queries.

Best,
Juan.