License keys do not match.
This support request was posted in Flatbase by cghammar
- cghammar July 20, 2020 at 12:24 pm
Hello! I cant register my Flatbase, to get automatic updates, I get: License keys do not match..
Bougt from Themeforest 2016.
Please advice!
/Claes
Juanfra Aldasoro July 20, 2020 at 1:52 pmHello Claes,
Thank you for reaching out. I hope you’re doing well.
Where did you get the license from? And where are you using it?
In order to get automatic updates, you need to grab the license from this page: https://nicethemes.com/dashboard/orders/ (where it says view licenses)
Best,
Juan.Juanfra Aldasoro July 20, 2020 at 3:02 pmHi,
Thanks for the follow-up.
Which code did you use? Because that’s envato’s code. And it’s the purchase code, which is different from the license key.
You need to use the one from the page I sent you, which is our license key. Are you using the license key or the purchase code?
Best,
Juan.
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