Menu categories are not working

This support request was posted in BBQ by finchcreative

Request ID #41793 In Progress
  • finchcreative October 21, 2022 at 5:18 pm

    On the menu, the right side categories are not working as you can experience here:

    can you please explain how to correct this error? cheers!

    finchcreative October 31, 2022 at 3:07 pm

    Hi, this was submitted 10 days ago, is there anyone that can help?

    Juanfra Aldasoro November 1, 2022 at 10:46 am

    Hi FinchCreative,

    Thank you for reaching out to us. I hope you’re doing well.

    It seems that the plugin for jQueryMigrate you have installed on your site is creating a conflict with that functionality.

    Have you tried deactivating that plugin?

    Best,
    Juan.

    finchcreative November 8, 2022 at 7:51 pm

    Hi Juan, no that didn’t work… we disabled all plugins… please help thanks!

    finchcreative November 10, 2022 at 3:39 pm

    Hi Juan, Could you please direct us to the issue with the menu categories?

    Juanfra Aldasoro November 10, 2022 at 4:41 pm

    Hi FinchCreative,

    Thank you for the follow-up.

    I’ve just tested with the latest WordPress and the BBQ theme and the menu list template, and the anchors are working fine. Have you done any modifications to the JavaScript?

    Can I check the site with just BBQ?

    Best,
    Juan.

    finchcreative November 17, 2022 at 4:31 pm
    This reply has been marked as private.
    finchcreative November 17, 2022 at 4:31 pm
    This reply has been marked as private.
    finchcreative November 17, 2022 at 5:02 pm
    This reply has been marked as private.
    finchcreative November 28, 2022 at 5:21 pm

    Hi Juan can you please help? I provided log ins

    finchcreative November 30, 2022 at 5:27 pm
    This reply has been marked as private.
    Juanfra Aldasoro December 1, 2022 at 3:51 pm

    Hi Kenneth,

    Thank you for the follow-up.

    Apparently the jquery localscroll is having issues with chrome. I updated some tiny code on your theme for the navigation to work. It won’t have the smooth scroll effect, but it is linking to the menu parts.

    Best,
    Juan.

Viewing 12 posts - 1 through 12 (of 12 total)

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