Missing style.css and activating child theme

This support request was posted in General Support by eag995

Request ID #34094 In Progress
  • I downloaded the zip from theme forest and uploaded it. I got this message.

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.

    I unpacked the themeforest zip. I uploaded smart.zip and smart-child.zip separately.

    If i activate only the child zip, is that right?

    Hi,

    Thank you for writing and thank you for your purchase.

    That’s a common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix, you can learn how to fix it by following this link:

    https://help.market.envato.com/hc/en-us/articles/202821510?_ga=2.104593088.1935837280.1506433137-1980767256.1422556378

    Once you upload the correct file, you will be able to install the theme.

    Best,
    Juan.

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