Slider/ Header Glitches
This support request was posted in Paeon by trishm143
- trishm143 September 12, 2017 at 11:33 pm
I can’t navigate forward and backward, or see the header bar or logo in firefox or chrome browser.
Glitch in chrome and firefox: https://i.imgur.com/gcBWHzt.jpg
Works fine in Microsoft Edge: https://i.imgur.com/gcBWHzt.jpgtrishm143 September 13, 2017 at 11:15 amEdit: Wrong image for the edge browser, this one shows it displaying correctly: https://i.imgur.com/QOy4iDf.jpg
Juanfra Aldasoro September 13, 2017 at 12:55 pmHi,
Thanks for writing. I hope you are doing well.
I cannot reproduce your issue, I’ve visited your site in Chrome and Firefox, using MacOS. Would you please tell me more about your setup so I can try to reproduce the issue and check if it is related to the theme? What OS are you using? What’s your screen size?
Best,
Juan.trishm143 September 14, 2017 at 8:42 pmThe server is running Linux, Screen size is variable and the issue persists at all desktop sizes. I have this same issue viewing the demo them on nicethemes.com with the same browsers. I have cleared all my cache, not sure what else could cause it. I am the only person to experience this that I know of, however if i am then so will other users most likely.
trishm143 September 14, 2017 at 8:43 pmOn second thought server doesn’t matter, my operating system is Windows 10, running the latest versions of chrome and Firefox. Surface Pro 4 Laptop. Wonder if maybe it is this laptop.
Juanfra Aldasoro September 15, 2017 at 1:20 pmHi,
Thank you for the follow-up.
I couldn’t reproduce the issue in any of the browsers you mentioned. What version of the theme and framework are you currently using? Are you using any plugin? Would you please send me your site access details in a private reply so I can take a look at your site configuration?
Thank you,
Juan.
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