Theme Forest Purchase :(

This support request was posted in BBQ by tomupton

Request ID #2104 Resolved

tomupton September 5, 2013 at 11:22 pm
Hi Guy’s,
Ive purchased the theme a number of months back (Purchase code has been added to the website field below in this form) For some reason its stopped working correctly with WP 3.6. What can I do??
Im currently using Version 1.0.8 of your theme and from my understanding new version have come out since.
How can I get the update to the latest?
Regards
Tom
ps. ive got a client screaming at me wanting their website to work 🙁

Juanfra Aldasoro September 6, 2013 at 3:45 pm
Hi Tom,
Sorry for the late response. I hope you’re doing well.
I’ve configured your account in order for you to get the latest theme version from your nicethemes.com dashboard. Please update your theme and check if everything is running normally.
Best,
Juan.

tomupton September 6, 2013 at 3:49 pm
Thanks so much Juan, great customer service 🙂

Juanfra Aldasoro September 6, 2013 at 3:50 pm
My pleasure.
Please let me know if everything went ok.
Best,
Juan.

Viewing 4 posts - 1 through 4 (of 4 total)

This topic is marked as resolved

Only the topic author can re-open this thread.