Theme update error – Download failed. Unauthorized

This support request was posted in Flatbase by lajpat

Request ID #37232 In Progress

lajpat May 30, 2018 at 7:26 am
I am getting following error on update
Downloading update from https://nicethemes.com/edd-sl/package_download/MTUyNzU5NDI1Nzo3OGU2NTFmOWNiNzg2NDk5ZWVjNmY2YjQyMWVmMzYxNToxNzQ0NTphNTE2MWUzNWFmOTQyYWMxYmQwMzliNzRjZDk4ZmUyMDo6MA==…
Download failed. Unauthorized
Plz help as I need new version

lajpat May 30, 2018 at 8:05 am
it happened after 5 attempts

Juanfra Aldasoro May 30, 2018 at 12:36 pm
Hello,
Thank you for writing. I hope you’re doing well.
Do you have a valid license for the theme? What version are you currently running?
Best,
Juan

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