Unable to upgrade Theme.

This support request was posted in Flatbase by NetValueWeb

Request ID #40864 In Progress

NetValueWeb February 11, 2021 at 1:59 am
Hi guys,
When i add the purchase code to update the theme, it said invalid code.?
Item Purchase Code: 333e8d47-e942-4aad-906f-6f89ad995026

Juanfra Aldasoro February 11, 2021 at 9:56 am
Hi,
Thank you for reaching out to us. I hope you’re doing well.
To do that, you’ll need to register your ThemeForest purchase, here: https://nicethemes.com/dashboard/themeforest/ (with your ThemeForest purchase code)
Once you register your purchase, you’ll have access to your license key, and you’ll be able to input the license key to have access to automatic updates (in the admin of your site).
I’d recommend you taking a look to this article: https://nicethemes.com/article/updating-theme/
Please let me know how it goes.
Best,
Juan.

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