Demo empty

This support request was posted in Flatbase by Eddie

Request ID #41481 In Progress

Eddie January 7, 2022 at 11:11 am
Hey guys,
we bought your wordpress template a few weeks ago. I installed it. The required plugins, too.
Then I wanted to try out your “Classic”-Demo. I installed it. But the Website was empty.
I saw the generated Pages in the backend and I added some phrases but nothing happend on the website.
What can I do?
best regards.

Juanfra Aldasoro January 7, 2022 at 2:31 pm
Hi Eddie,
Thank you for reaching out to us. I hope you’re doing well.
Can you check the server error_log to see if there was any problem during the import? Also, would you please check again and share the site access details in a private reply? I can’t access the site with the information you’ve shared when creating the ticket.
Best,
Juan.

Eddie January 14, 2022 at 1:31 pm
This reply has been marked as private.

Juanfra Aldasoro January 18, 2022 at 1:33 pm
Hi Eddie,
Thank you for the follow-up.
Are you on the latest version of the theme? Which PHP version are you on?
Best,
Juan.

Eddie January 24, 2022 at 7:47 am
This reply has been marked as private.

Juanfra Aldasoro February 15, 2022 at 2:06 pm
Hi Eddie,
Apologies for the delayed response.
What’s the version for bbPress? If you disable that plugin you still have problems?
Best,
Juan.

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