[Marian_knowledgebase]

Hello customer support

We have made a purchase recently with this amazing theme you have Flatbase – A responsive Knowledge Base/Wiki Theme
sadly now when I was trying to configure thing out to suit our needs it seems to be the theme doesn’t support elementor
and I couldn’t edit pages without having to get into each one of them and do write a code, not only that I have no idea even how to
allow elementor to edit the articles as well as the other element on the pages could you please help me regarding this issue,

and if the theme doesn’t support elementor please state the steps that need to be taken to return the purchase because without elementor we can smoothly edit the theme the way we want it for contacting us Please use This Email to get in touch with us ASAP
Admin@virtucount.com

looking forward to hearing from you
thank you in advance.

[Juanfra Aldasoro]

Hi,

Thank you for reaching out to us. I hope you’re doing well.

I can’t access your site admin with the details you shared. Can you please send me ones that are working in a private reply?

With regards to the elementor compatibility, that problem that you’re having is for pages or articles?

Best,
Juan.