Flatbase Theme

This support request was posted in Flatbase by mayerkafrouni

Request ID #31037 In Progress
  • Hi there
    I can not include icone in the Info Box. Also, a list of articles does not appear in the home, as it is displayed in the Flatbase Demo. Maybe gave a mistake because we used a different theme before. If you need to zero in on the theme, creating it all again, you can do it.

    Sorry about english…The site is in Portuguese. You can change that too.

    Thanks!

    Juanfra Aldasoro

    Olà!

    Thanks for writing. I hope you are doing well. No problem at all 🙂

    It seems that your WordPress admin is replying with a 502 error when trying to access the file /wp-admin/admin-ajax.php, as a result, most of the admin functionalities aren’t working. Like for example: Setting the featured image, or saving the options (which will fix the articles not showing up on the homepage).

    This type of issues are hosting related, I’ve searched for an article that explains the most common causes for this type of issue: https://www.techwalla.com/articles/how-to-fix-a-502-proxy-error

    I’d recommend you to contact your hosting provider, asking them if they can fix that issue directly.

    Best,
    Juan.

    This reply has been marked as private.
    Juanfra Aldasoro

    Hi,

    Thank you for the follow-up. I hope you are doing well.

    Have you already followed the steps described in this article https://nicethemes.com/article/importing-demo-content/?

    Best,
    Juan.

    This reply has been marked as private.
    This reply has been marked as private.
    Juanfra Aldasoro

    Hi Mayer,

    Thank you for the follow-up.

    That’s because the importer is trying to import the forums, which are not installed. You must install this plugin in order to properly install all the different contents: https://bbpress.org

    Best,
    Juan.

    mayerkafrouni
    This reply has been marked as private.
    Juanfra Aldasoro

    Is the plugin active? The forum contents won’t be imported if the plugin is not active.

    You can send me the access details in a private reply.

    Best,
    Juan.

    mayerkafrouni
    This reply has been marked as private.
    Juanfra Aldasoro

    Hello,

    Thanks for your access details.

    The demo data was already imported. You needed to set up the home page, widgets and theme options. All the steps described in this article https://nicethemes.com/article/importing-demo-content/, under the “After you are done with the import” title.

    Best,
    Juan.

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