Homepage text not changing

This support request was posted in Flatbase by Blake

Request ID #37905 In Progress
  • Hello,

    When I am in Customizing ▸ Flatbase Settings > Home Options and I am attempting to change the text for the Welcome Message and Extended Welcome the preview is not changing nor do the changes show when saving and looking at the live site. Upon refreshing the page the new text is in the text boxes but still no change to the preview or live site.

    Ty in advance

    Hi,

    Thank you for writing. I hope you’re doing well.

    Are you doing that from the theme options panel? Would you please share your access details in a private reply so I can take a look?

    Thanks,
    Juan.

    This reply has been marked as private.

    Hi,

    Thanks for the follow-up.

    I’ll need a user with admin privileges to check the admin section.

    Thank you,
    Juan.

    Your profile has been updated.

    Hi,

    Thank you for the follow-up.

    I can see that the options are being saved correctly: https://cloudup.com/cPC92rGNbdQ

    Best,
    Juan.

    that may be the case that it has updated but even now anything I edit still does update live.

    Why would it take days to update?

    Juanfra Aldasoro

    Hi Blake,

    Thank you for the follow-up.

    You might be using a tool to cache your site and then the compiled HTML is saved and served to the visitor. Please check that.

    Best,
    Juan.

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