Images not showing.

This support request was posted in General Support by krisjolls

Request ID #1186 Resolved
  • For the life of me I cant figure why some of my images are showing and some not.
    I did my best with the cache folder. Can you give me a location it is supposed to be in. I looked under themes, right clicked on it and changed it to 777. Does that sound correct?

    Any help appreciated.
    Mahalo

    Juanfra Aldasoro

    Hi There,

    I hope you’re doing well. Thanks for writing.

    I’ve been through your site and I think I’ve found what could be happening. Our themes manage images through a script named timthumb (it resizes the images), it works quite well but sometimes it has some strange behaviour.

    What I’ve seen in your site, is that the images that contain a + symbol in their name are the ones that aren’t displaying. So, maybe you can try and rename those files – or upload them again – to check if this is actually the error.

    Thanks and sorry.
    Mahalo 😉
    Juan.

    I think that is working so far. Thanks

    Juanfra Aldasoro

    Thank you 🙂

    Have a nice day,
    Juan.

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