[caifaz]

Hello Team,

I have installed the theme and then imported the XML Demo Content.
Also Info Boxes are enable, BUT no info box appear on the home screen

any suggestions?

Flat base running under WP 4.0

[Juanfra Aldasoro]

Hi there,

Thanks for writing.

Please have in mind that after the import you need to configure the theme options, set the different pages and widgets.

In order to have the home page looking like the demo site you need to set the front page, you can read more about that here: http://nicethemes.com/article/setting-home-page/

Please let me know if I can be of any further assistance.

Best,
Juan.

[caifaz]

Hello,

Can’t import everything, please take a look below

Failed to import topic-tag css
Failed to import topic-tag html
Failed to import topic-tag ideas
Failed to import topic-tag php
Failed to import topic-tag setup
Failed to import topic-tag suggestion
Article “Account overview” already exists.
Article “Purchase history” already exists.
Article “Products and subscriptions” already exists.
Article “Support requests” already exists.
Article “Using my credit” already exists.
Article “How do I update my credit card?” already exists.
Article “Billing information” already exists.
Article “Manual Payment Methods” already exists.
Article “Recurring Payments” already exists.
Article “How do I change or update account passwords?” already exists.
Article “Logging into the Account Center” already exists.
Article “Account Center information” already exists.
Article “Why is my account suspended?” already exists.
Article “Close a service or account” already exists.
Article “Account verification” already exists.
Article “How do I re-open a closed account” already exists.
Article “Manage your email subscription preferences” already exists.
Article “Authentication policy” already exists.
Article “What is WordPress?” already exists.
Article “Regular Page” already exists.
Article “WordPress.com or WordPress.org?” already exists.
Article “How to install WordPress” already exists.
Article “The WordPress dashboard” already exists.
Article “Posts vs. Pages” already exists.
Article “The WordPress editor” already exists.
Article “Creating a new Post” already exists.
Article “Edit an existing Post” already exists.
Article “Creating and editing Pages” already exists.
Article “Adding photos and images” already exists.
Article “Using the Media Library” already exists.
Article “Managing comments” already exists.
Article “Why can’t I download the latest theme version (zip file)?” already exists.
Article “Why can’t I see any themes in my dashboard?” already exists.
Article “Where can I report bugs or contribute to the project?” already exists.
Article “How do you customize the navigation?” already exists.
Article “How do I translate my theme into another language?” already exists.
Article “How do I change some text in my theme?” already exists.
Article “How do I set a featured image on a post?” already exists.
Article “Why can’t I see my featured images?” already exists.
Article “How do I add a “Blog” page?” already exists.
Article “How do I upload my own logo image?” already exists.
Article “How do I hide an element in the theme?” already exists.
Article “Our Content Policy” already exists.
Article “Are the licenses valid for a lifetime?” already exists.
Article “How much does it cost to renew my license?” already exists.
Article “What do I receive when renewing my license?” already exists.
Article “How Does License Activation Work?” already exists.
Media “macbook-air-iphone-moleskin” already exists.
Media “Top_view” already exists.
Media “macbook-air-all-faded-and-stuff” already exists.
Media “bg” already exists.
Media “infobox-knowledgebase” already exists.
Media “infobox-faq” already exists.
Media “infobox-forums” already exists.
Media “100_5540” already exists.
Media “dcp_2082” already exists.
Media “dsc04563” already exists.
Media “dsc09114” already exists.
Media “dsc20040724_152504_532” already exists.
Media “dsc20050102_192118_51” already exists.
FAQ “What is WordPress?” already exists.
FAQ “Why Choose WordPress?” already exists.
FAQ “What are WordPress’ features?” already exists.
FAQ “When was WordPress first released?” already exists.
FAQ “How is WordPress licensed?” already exists.
FAQ “What’s the difference between WordPress.org and WordPress.com?” already exists.
FAQ “Can I transfer my blog from WordPress.com to a self-hosted WordPress installation?” already exists.
FAQ “How Is WordPress related to other blogging applications?” already exists.
Failed to import “Support”: Invalid post type forum
Failed to import “Feedback”: Invalid post type forum
Failed to import “Showcase”: Invalid post type forum
Failed to import “Testimonials”: Invalid post type forum
Media “dsc20051220_160808_102” already exists.
Media “dsc20051220_173257_119” already exists.
Media “dscn3316” already exists.
Media “img_0747” already exists.
Media “img_0767” already exists.
Media “img_8399” already exists.
Media “michelle_049” already exists.
Media “DCF 1.0” already exists.
Houdini Post Type “Nice Favicon” already exists.
Houdini Post Type “Nice Logo” already exists.
Houdini Post Type “Nice Logo Retina” already exists.
Houdini Post Type “Nice Header Background Image” already exists.
Houdini Post Type “Nice Background Image” already exists.
Info Box “Knowledge Base” already exists.
Info Box “Frequently Asked Questions” already exists.
Info Box “Community Forums” already exists.
Failed to import “General Support”: Invalid post type forum
Failed to import “Ideas, Suggestions or Feature Requests”: Invalid post type forum
Failed to import “Development”: Invalid post type forum
Failed to import “Reporting Bugs”: Invalid post type forum
Failed to import “Account”: Invalid post type forum
Page “About The Tests” already exists.
Page “Lorem Ipsum” already exists.
Page “Page with comments” already exists.
Page “Page with comments disabled” already exists.
Page “Level 3” already exists.
Page “Level 2” already exists.
Page “Level 1” already exists.
Page “Clearing Floats” already exists.
Page “Front Page” already exists.
Page “Blog Masonry” already exists.
Page “Page A” already exists.
Page “Page B” already exists.
Page “Level 2a” already exists.
Page “Sample Page” already exists.
Page “About” already exists.
Page “Level 2b” already exists.
Page “Level 3a” already exists.
Page “Level 3b” already exists.
Page “Page Image Alignment” already exists.
Page “Page Markup And Formatting” already exists.
Page “Blog” already exists.
Page “Home” already exists.
Post “Scheduled” already exists.
Page “FAQ” already exists.
Page “FAQ Scroll” already exists.
Page “Shortcodes” already exists.
Page “Full Width” already exists.
Page “Contact” already exists.
Page “Knowledge Base” already exists.
Page “Sitemap” already exists.
Page “Gallery” already exists.
Page “Regular Page” already exists.
Post “Hello world!” already exists.
Post “Template: Excerpt (Defined)” already exists.
Post “Template: More Tag” already exists.
Post “Edge Case: Nested And Mixed Lists” already exists.
Post “Template: Comments” already exists.
Post “Template: Pingbacks And Trackbacks” already exists.
Post “Template: Comments Disabled” already exists.
Post “” already exists.
Post “Template: Paginated” already exists.
Post “Markup: Title With Markup” already exists.
Post “Markup: Title With Special Characters ~`!@#$%^&*()-_=+{}[]/;:'”?,.>” already exists.
Post “Antidisestablishmentarianism” already exists.
Post “Markup: Text Alignment” already exists.
Post “Markup: Image Alignment” already exists.
Post “Markup: HTML Tags and Formatting” already exists.
Post “Media: Twitter Embeds” already exists.
Post “Template: Excerpt (Generated)” already exists.
Failed to import “”: Invalid post type reply
Post “A Knowledge Base Theme” already exists.
Failed to import “An idea that is not dangerous is unworthy of being called an idea at all”: Invalid post type topic
Failed to import “Check this nice site”: Invalid post type topic
Failed to import “Support is great”: Invalid post type topic
Failed to import “Lovely design”: Invalid post type topic
Failed to import “”: Invalid post type reply
Failed to import “My account question”: Invalid post type topic
Failed to import “How to set up my site”: Invalid post type topic
Failed to import “”: Invalid post type reply
Failed to import “Hello Wordl”: Invalid post type topic
Failed to import “Couldn’t find any bug, well done!”: Invalid post type topic
Failed to import “”: Invalid post type reply
Failed to import “”: Invalid post type reply

Regards,
David

[Juanfra Aldasoro]

Hello David,

Thanks for the follow up. The data that is failing on import is Forum related. This must be related that you don’t have the bbPress plugin installed. as for the rest, it seems that it has been already imported. That’s why you see the “already exists” message.

Best,
Juan.

[caifaz]

Hello Juan,

That worked! BUT

Even that info boxed are ENABLED, home page is a static page (named TEST), the XML file has been imported.

I can’t see the infoboxes just like your flatbase demo site.

HELP please

Regards,

[Juanfra Aldasoro]

Hello,

Thanks for the follow up. Have you completed the steps described on the article I´ve sent you before on setting a home page? http://nicethemes.com/article/setting-home-page/

Would you please send me your WordPress access details to support@nicethemes.com?

Best,
Juan.

[caifaz]

Hola Juan,

I made it work! but I had to delete the template through the FTP and also reset the data base.

Then I have followed the steps again and it worked. THanks!

[Juanfra Aldasoro]

Hi David,

That’s great news 🙂

Have a nice day,
Juan.

[caifaz]

Hola Juan,

Before you close this ticket.
http://nicethemes/article/using-page-templates-wordpress/
this link is not working!

[Juanfra Aldasoro]

Hi David,

I just followed the link and it is working for me now. Are you on a good internet connection?

Would you please try again?

Best,
Juan.

[caifaz]

Hello Juan,

Not working for me, just tried in several browsers and also in my smartphone using mobile data (from another company).

Regards,

[caifaz]

I just realized what’s happening, check the link

http://nicethemes/article/using-page-templates-wordpress/

no .com on it, and it’s the one you can find in http://nicethemes.com/article/setting-home-page/

[Juanfra Aldasoro]

You are right. Where did you take that link from? The ones that I’ve sent you have the .com included.

Best,
Juan.

[caifaz]

From here, check the first link http://nicethemes.com/article/setting-home-page/

[Juanfra Aldasoro]

Great, thanks for pointing this out 🙂

We’ve updated the link.

Best,
Juan.