install error

This support request was posted in Folly by primodp

Request ID #2490 In Progress

primodp November 18, 2013 at 9:01 pm
I keep getting this error when trying to upload folly.zip theme:
“Unpacking the package…
Could not create directory”
I have installed several other themes before on this version of WP, any ideas why I am getting this error?

Juanfra Aldasoro November 18, 2013 at 9:05 pm
Hello there,
Thanks for writing.
That’s usually a folder permission issue and is hosting related.
Have you checked that your WordPress wp-content/ directory has enough permissions to upload files?
Best,
Juan.

primodp November 18, 2013 at 9:08 pm
Yes, everything is set to 777. Every other theme I download & install work fine..just having trouble with Folly for some reason..

Juanfra Aldasoro November 18, 2013 at 9:11 pm
If you unzip the zip file do you get any error?
Best,
Juan.

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.