[ahmadhajar]

when I try to install Blog Masonry demo, it still failed
there is js error

[Juanfra Aldasoro]

Hi ahmadhajar,

Thank you for writing, I hope you are doing well.

Does it always give the same error? I’ve tried to log in to your site with the access details you’ve provided but it says that the username is invalid. Would you please re-check those and send me the correct ones in a private reply so I can take a look?

Have you checked the System Status page? There are some hosting requirements for the demo importer to work, and many of them are listed on the system status page. If you see some of them in red, then they need some improvement.

If I’m able to log in, would you mind if I try to install the blog masonry demo on your site?

Thanks,
Juan.

[ahmadhajar]

This reply has been marked as private.

[Juanfra Aldasoro]

Hi,

Thank you for sharing your details with me.

I went over to your site and was able to install the demo directly from the demo importer screen without any trouble.

What browser were you using when you tried to install the demo?

Best,
Juan.

[ahmadhajar]

hmm, weird.
I tried it multiple times, there is no pop up showing error message, only js error on console. I use latest chrome.

[Juanfra Aldasoro]

Hi,

Thanks for the follow-up.

It worked on my first attempt on Firefox.

Best,
Juan.