Moving hosting

This support request was posted in Smart by Chris

Request ID #32428 In Progress
  • Hi I activated the theme yesterday and got the licence and everything was set up. the problem started with the hosting service was useless, so I advised my client to change. I have now set up the website on another hosting provider, but the licence key does not work, when I am in wordpress and I want to register my product, here is the licence key: 3a0309a4c588dd05ce70b445e866b472
    Regards

    Juanfra Aldasoro

    Hi Chris,

    Thanks for writing and thank you for your purchase.

    Did you have two different URLs for these sites? I assume perhaps you were using staging URLs.

    You can manage your active sites for Smart by going to your Dashboard > My Orders > Manage Sites.

    The license can be activated on one live site only. (This doesn’t include localhost or development environments, you can activate the same license there)

    Best,
    Juan

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