No invoice showing

This support request was posted in General Support by yngvild

Request ID #2347 Resolved
  • Hi,

    I recently purchased a theme from you, and I have problems downloading this theme (posted about that in the BBQ-forum), but I also noticed that I get an error message when trying to see my invoice.
    “An internal error happened in the script, please contact webmaster for details”.

    Might there be something about my account not being properly updated (yet) after the purchase?

    Kind regards,
    Yngvild

    Juanfra Aldasoro

    Hi Yngvild,

    Thanks for writing. We’re reviewing the issue.

    In the meantime we’ve sent you the invoice to the email address you’ve configured in your account.

    Thanks,
    Juan.

    Thanks,
    Invoice received through email. =)

    Yngvild

    Thank you 🙂

    Have a nice night,
    Juan.

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