[renee_HS]

I recently defined a sub-category under the ‘Videos & Webinars’ parent category titled ‘Test’. That sub-category does not appear under the ‘Videos & Webinars’ category as it is listed on the knowledge-base page: https://support.helpshift.com/kb/knowledge-base/
It also does not appear on the article-category page: https://support.helpshift.com/kb/article-category/videos/

I know that the element is .sub-categories li header h4 which I currently have set to display: none; to avoid having an unusual gap between that category title and the contained content. However, even when I do NOT have this element set to display: none; the text “View all articles in Test” does not appear.

How do I get the sub-category to appear on both the knowledge-base page and the article-category page?

[Juanfra Aldasoro]

Hi,

Thank you for writing. I hope you are doing well.

What version of the theme are you currently using?

Best,
Juan.

[renee_HS]

Hi Juanfra! I’m running version 1.0.9 of Flatbase.

[Juanfra Aldasoro]

Hi Renee,

Thank you for the follow-up.

You will need to update the theme to its latest version (2.0.2 to date) in order to fix this and other issues.

Best,
Juan.

[renee_HS]

Thanks for the update Juan, I’ll work with someone on the team to complete this update and follow up with you if we have any questions.

[Juanfra Aldasoro]

Hi Renee,

Thank you for the follow-up.

Ok, great. Thank you.

Best,
Juan.