Theme options not displaying on add/edit new page

This support request was posted in Smart by wearestartpoint

Request ID #34669 In Progress
  • I have updated to the latest version of the theme and framework and this issue is still happening.

    When I press ctrl-r on the browser to refresh the options come up. Some of the options even work, like if I want to hide the title it works.

    But for some reason when I try to display a sidebar on the page it doesn’t work.

    I am trying to display the page sidebar on the ‘roller banner’ page.

    Juanfra Aldasoro

    Hi,

    Thank you for writing. I hope you are doing well.

    The problem is that when the visual builder is used to create the page layout, then the sidebar options from the “Smart Settings” section are overridden. They work when the page is created with the WordPress built-in editor. You can check on your site that I’ve created a page titled “Page With Sidebar”.

    We’ll be investigating why is that the settings section doesn’t appear at the beginning. If that happens again, please try saving the page.

    Best,
    Juan.

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